NZAM Achieves ISO 9001:2008

On 17th December 2013, NZ Aerial Mapping Ltd was certified to the AS/NZS ISO 9001:2008 Standard by the accreditation body SGS SSC.

This means that NZAM has a Quality Management System meeting that required by the International Organization for Standardization (ISO) for Quality Management Systems.


Benefits to our Clients

Adopting the ISO 9001:2008 Standard facilitates the consistent delivery of products and services by NZAM, so that these meet or exceed the specifications of our clients.
Thirty party audits give our clients assurance that the processes defined by NZAM for the development and delivery of products and services are actually being practiced.
Production of products and serviced is managed within a focus of continuous improvement – with outcomes of streamlined product delivery in a cost effective and efficient manner.

Benefits to NZAM

  • Cost savings by optimizing operations.
  • Enhanced inter-departmental working relationships.
  • Greater customer satisfaction though improved quality; thereby increasing sales.
  • Increased market share through increased productivity and competitive advantage.
  • Access to new markets as International Standards help remove trade barriers and create opportunities for business in the global market place.

Benefits to Society

Potential environmental benefits through active consideration of the potential of negative impacts on the environment during production, together with actions to eliminate or mitigate these – when it is practically feasible to do so.

Quality Management Principles

The ISO 9001:2008 Standard is based on the following 8 quality management principles:

Customer Focus

Organizations depend on their clients and therefore should understand current and future client needs, should meet client requirements and strive to exceed client expectations.


Leaders establish unity of purpose and direction of an organization. They create and maintain the culture and environment in which people can become fully involved in achieving the organization’s objectives.

Involvement of People

People at all levels are the essence of an organization and their full involvement enables their abilities to be used to the benefit of both the organisation and that of its clients

Process Approach

A desired outcome is achieved more efficiently when activities and related resources are managed as a process; in which a sequence of related activities is arranged in a logical manner to achieve a particular purpose.

System Approach to Management

This means having consistent ways to do and manage things, rather than adopting an ‘ad hoc’ approach or managing events re-actively.

Continual Improvement

This requires adopting a philosophy of improving the way things are done as part of the culture of the company and creating efficient and transparent mechanism for facilitating this.

Factual Approach to Decision-making

Using meaningful information and data to guide decision-making. This requires the collection and analysis of data.

Mutually Beneficial Supplier Relationships

Working in constructive ways with suppliers is beneficial to both parties.

Basis of the NZAM Quality Management System (QMS)

The following are elements of the QMS used by NZAM:

Quality Policy

This formalises and defines the tone and commitment to the use of a QMS by NZAM and includes:

– A Mission Statement

– A Corporate Vision

– A Corporate Culture

– A Quality Management Commitment Statement

Quality Indicators

These are Key Performance Indicators relating to the QMS, that are defined and monitored to verify the status of their achievement.

A Continuous Improvement System

Allows for staff and clients to introduce improvements to the way NZAM operates.

An Internal Audit Programme

Company functions are audited internally against defined procedures for the processes each function is responsible for. NZAM uses SGS to verify that it is in conformity to the ISO 9001:2008 Standard.

Management Review

At defined periods the effectiveness of the QMS is review by the ISO 9001 Steering Committee, comprised of the NZAM departmental senior management team

Training and Induction of Staff

All staff are trained in the basis of the QMS and how to initiate continuous improvements

Control of Non-conforming Products

Processes for the identification and correction or disposal of products not conforming to client specifications or NZAM standards.